The Shrine

I don't really know what more to say about it. The complete lack of any dialogue from Sony and the tiny foot-notes they've put on their blog since PSN went down 6 days ago has been goddamn awful.

"Umm, our shit's down, might be down for a day or two."
"Eh, somebody got into shit they weren't supposed to, so we took it down."
"We have no timetable available for when we're going to get out shit together."
"We're not ready to comment on if the result of said intrusion resulted in your shit getting stolen(Credit Card Info), we'll let you know when we get out shit together."
"Shit."

Seems like it was such a huge intrusion that not only did they have to rebuild the entire network, they don't wanna say anything in case some more hackers get an idea.

This is Sony. You will take what they give you and gladly overpay by at least 20% for it. You're lucky you even have a PSN to begin with. It's a privilege not a right, so don't whine, bitch :-)

Irony?!

http://ca.kotaku.com/5795913/sony-comes ... sonal-data

A security breach in the Playstation Network by still unidentified hackers resulted in stolen personal information, Sony confirmed today.

The news comes more than nine days after the intrusion and six days after Sony shut down both the Playstation Network and Qriocity services in reaction to the breach. Sony says they've hired a "recognized security firm" to conduct a complete investigation into what happened and have taken steps to enhance security and strengthen network infrastructure.

"We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network," Patrick Seybold, senior director of corporate communications for Sony Computer Entertainment of America, wrote on the official Playstation Blog today.

Among the possible information stolen:
Name
Address (city, state, zip)
Country
Email address
Birthdate
PlayStation Network/Qriocity password and login and handle/PSN online ID.

There is no evidence that credit card data was taken, Seybold writes, but they company cannot rule out that possibility.

" If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained," he wrote.

Sony is encouraging users to be especially aware of potential phishing scams from people using email, phone calls and mail to try and extract more personal or sensitive information from you. Sony also is strongly recommending that you change you password once you're able to log back into the Playstation Network.

"To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports," Seybold wrote

"We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions."

http://blog.us.playstation.com/2011/04/ ... nt-page-3/

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.

We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

1. Temporarily turned off PlayStation Network and Qriocity services;
2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3. Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment

blah blah, does this have to do with the whole anonymous thing?

Anon denied being behind the attacks. And typically when they attack they're vocal about it.

Anon clearly made enough noise to where a different and more underground group took up the rallying cry...

Eric wrote:Anon denied being behind the attacks. And typically when they attack they're vocal about it.

Also, their attacks are not to steal data of customers but to hurt the business of the company they are attacking.

Yeah this doesn't smell like Anon but it is relatively close to all the news surrounding that hacker that settled with Sony. This sucks, I'll have to go to the bank here and get yet another temp card.

I've been noticing that they aren't really sure if the CC info got out or not. But all of our address info did. Wtf.

Imakeholesinu wrote:I've been noticing that they aren't really sure if the CC info got out or not. But all of our address info did. Wtf.

Their explanation is that the CC info is further encrypted beyond the standard front-end encryption, so they're not sure if it was compromised as well

There was a hack that started going around in February that allowed hackers to ban other users and unban banned accounts. There wasn't any solid method released as to just how they were doing this.

I speculate that they somehow turned a jailbroken PS3 into an admin access point that allowed access to network databases. It is not like this hasn't been done before.

I heard that they did something to that effect but ended up on the "reviewer" network of PSN and started pulling down all sorts of content for free from there.

Eric wrote:There is no evidence that credit card data was taken, Seybold writes, but they company cannot rule out that possibility.

Bullshit! Either your PCI compliant or you're not. Obviously, they weren't compliant, but they don't want the CC companies to fine them into infinity. So, they do this "just in case" BS.

Wow, looks like it won't be "fully" up until May 31st

http://www.bloomberg.com/news/2011-05-0 ... start.html

Yeah but they said that the online portion should come up first.

Though considering how they've handled this whole mess that could mean May 30th.

Well may 31st of what year? 2012?