Your complaints have been heard, Dell shuts down call centers in India.

[G-man Joe]

<div style='font: 11pt "Fine Hand"; text-align: left; '><b>Link:</b> <a href="http://story.news.yahoo.com/news?tmpl=s ... lcenter</a>

Your complaints have been heard, Dell shuts down call centers in India.</div>

[ManaMan]

<div style='font: 12pt Arial; text-align: left; '>Phht, they only switched over a handful of jobs back here... I bet they're putting their Indian staff through extensive English training right now so they don't have to switch back any more.</div>

[G-man Joe]

<div style='font: 11pt "Fine Hand"; text-align: left; '>"Tenk yu, kum agen." - Apu</div>

[SineSwiper]

<div style='font: 10pt "EngraversGothic BT", "Copperplate Gothic Light", "Century Gothic"; text-align: left; '>One would think that Indians would want a lot of money for that sort of thing. Why is it cheaper to have the centers in India?</div>

[Shellie]

<div style='font: 10pt georgia; text-align: left; '>They need jobs and will work for peanuts</div>

[SineSwiper]

<div style='font: 10pt "EngraversGothic BT", "Copperplate Gothic Light", "Century Gothic"; text-align: left; '>One would say the same thing about Americans.</div>

[Kupek]

<div style='font: 10pt verdana; text-align: left; padding: 0% 10% 0% 10%; '>Think of it this way: companies wouldn't go through the hassle of moving operations to another country unless the savings were HUGE.</div>

[Oracle]

<div style='font: bold 10pt ; text-align: left; '>India: 1 billion people on half the land mass of USA, lower labour standards, more demand for jobs, low minimum wage (if existant). Fuck Sine, common sense.</div>

[G-man Joe]

<div style='font: 11pt "Fine Hand"; text-align: left; '>I told you man, he's about as sharp as a bowling ball.</div>

[SineSwiper]

<div style='font: 10pt "EngraversGothic BT", "Copperplate Gothic Light", "Century Gothic"; text-align: left; '>I knew there was some reason why, but I wanted to know the specifics. It just seems illogical that India, one of the best places for computer techs, have such low standards.</div>

[Shellie]

<div style='font: 10pt georgia; text-align: left; '>No one said they had skills...they're cheap, end of story. You can teach anyone to read a script.</div>

[SineSwiper]

<div style='font: 10pt "EngraversGothic BT", "Copperplate Gothic Light", "Century Gothic"; text-align: left; '>It seems like it costs more to hire Indians to learn English first and then read a script, rather than hire Americans who already know English and read a script.</div>

[Ganath]

<div style='font: 9pt ; text-align: left; '>Why? Americans are used to a good standard of living, and will insist upon adequate wages. Indians, coming from an impovershed nation, will be more than happy to work at half price and learn english on their own during weekends.</div>

[Zeus]

<div style='font: 9pt ; text-align: left; '>Actual, India is quite adept at computer skills, one of the top countries in the world.</div>

[Shellie]

<div style='font: 10pt georgia; text-align: left; '>Then they're hiring the wrong people for the call center jobs :)</div>

[Kupek]

<div style='font: 10pt verdana; text-align: left; padding: 0% 10% 0% 10%; '>Sine, software engineering jobs that would get someone about $50k a year here are around $20k a year in India. All kinds of labor, skilled or otherwise, is cheaper in India.</div>

[G-man Joe]

<div style='font: 11pt "Fine Hand"; text-align: left; '>And to add, Tech Support does not make money for the company. And if they do charge, it doesn't cover the cost of the Tech Support. However, they can lose customers in the long run. Also, bleeding the US economy towards cheap labor will cause future problems.</div>