bovine wrote:fuck that 360 shit. PC version on sale, down to $25 on steam. Insert that amount of information into your smoking receptacle, light it, and then inhale the emitted fumes Zeus and Blotus!
1 « Message by you on Sat, 31st Jan 2009 12:52 pm »
Sorry, but I've troubleshot the game quite a bit with new video drivers, the latest patch from the official site, and every other piece of advice I've read on various sites. I get the same problem: the game will freeze after about 15 minutes of gameplay. Audio will loop whatever is in its buffer, and the video/controls will freeze.
So, I just want a refund. I'll buy the 360 version, instead, and hope that it does suffer from these stupid freezes. (Do they bother to beta test this stuff?)
2 « Message by Miles on Thu, 5th Feb 2009 12:47 pm »
Hello Brendan,
Thank you for contacting Steam Support.
Technical support for this title is handled by a third party support department - please follow the link below for instructions to contact the Bethesda support team:
Title: Fallout 3
Link:
http://support.steampowered.com/kb_arti ... -WJLC-9165
Please let us know if you encounter any difficulty contacting the support provider for this title, or if you have any further questions.
3 « Message by you on Sun, 8th Feb 2009 8:57 am »
First of all, is it really necessary to take a week to give me that response? If your ticketing system knows that I'm putting in Fallout 3 for the game and all of your technical support For Fallout 3 is outsourced to the game manufacturer, why the hell doesn't your system doesn't just SAY THAT as soon as I select the Category and Game? Everybody who has a problem with this game shouldn't have to wait a week just to get a "We can't help you" response.
Secondly, do you bother to read even the subject line before giving me a boilerplate response? Let me be blunt:
I want a refund!
You guys don't have a Billing - Refund section, so I thought I would just put it in the section that told you why I wanted the refund. Obviously, that didn't work, since it seems like you are mass replying to every ticket in this section.
I've already bought the 360 version of Fallout 3 and I'm enjoying it there. However, the Fallout 3 version for the PC blows. It doesn't work. It crashes every five minutes, and many other people have the same problem. I have bought a faulty product from you guys, and despite the enjoyment of the game on the 360, I'm disappointed in Bethesda for selling such a bug-ridden PoS. Therefore, I would like a refund for this game.
Having found a FAQ entry for Billing issues, I see that I need to give you a "proof of purchase", so here is my information:
Credit card type MasterCard
Card number XXXXXXXXXXXXXXXX
Confirmation Number XXXXXXXXXXXXXXXXX
Date Confirmed Sat Dec 27 11:53:19 2008
4 « Message by you on Sun, 8th Feb 2009 9:01 am »
See Ticket # 3002-CWBM-2348. Adding a ticket here, just in case the previous ticket gets a mass reply response.
5 « Message by Miles on Sun, 8th Feb 2009 10:56 am »
Hello Brendan,
As with most software products, we will not offer refunds for purchases made online as outlined in the software license - please review Section 4 of the Steam Subscriber Agreement for more information.
Steam Subscriber Agreement
http://www.steampowered.com/index.php?a ... _agreement
We will make an exception for pre-ordered games if the request is received prior to the release date.
You will need to contact Bethesda support at this time to resolve the freeze you have described.