http://playnoevil.com/2011/09/27/fighti ... guarantee/
I like the articles from this site. It offers a pretty reasonable and realistic approach to piracy issues. This is actually a pretty good idea because someone who is willing to go through the hassle to get their money back probably would've pirated your game anyway. There's also a good chance that they'll just forget to ask for a refund like the case with just about everything else with a money back guarantee out there.
There's a different article about how the worst you should ever do is terminate someone's account and give them their money back, because you can't expect to ban someone and have their money without retaliation. If you ban someone, you should at least give them their money back, because there are definitely ways the guys who get banned can fight back (chargeback, for example).
I like the articles from this site. It offers a pretty reasonable and realistic approach to piracy issues. This is actually a pretty good idea because someone who is willing to go through the hassle to get their money back probably would've pirated your game anyway. There's also a good chance that they'll just forget to ask for a refund like the case with just about everything else with a money back guarantee out there.
There's a different article about how the worst you should ever do is terminate someone's account and give them their money back, because you can't expect to ban someone and have their money without retaliation. If you ban someone, you should at least give them their money back, because there are definitely ways the guys who get banned can fight back (chargeback, for example).
